Legal
Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have.
Last updated: July 2026
Who we are
Louis Fire & Safety is a fire protection company based in Abu Dhabi, United Arab Emirates. This Privacy Policy applies to information collected through our website at https://www.louisfiresafety.com and through direct enquiries made to us by phone, email or in person.
Information we collect
We only collect information that helps us respond to you and deliver our services:
- Contact details you provide when you request a quote or get in touch — such as your name, company, email address and phone number.
- Enquiry details — the message, project information or requirements you choose to share with us.
- Basic technical data your browser sends automatically, such as your device type and pages visited, used only to keep the website secure and working well.
How we use your information
- To respond to your enquiries and prepare quotations.
- To design, supply, install and maintain fire protection systems where you engage us to do so.
- To meet our legal, regulatory and Abu Dhabi Civil Defence compliance obligations.
- To improve our website and services.
We do not sell your personal information, and we do not share it with third parties for their own marketing.
How we protect your information
We apply reasonable administrative and technical measures to protect the information you share with us against loss, misuse and unauthorised access. We retain personal information only for as long as necessary to fulfil the purposes described above or as required by law.
Cookies
Our website uses only the cookies necessary for it to function and to understand, in aggregate, how the site is used. You can control or delete cookies through your browser settings at any time.
Your choices
You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing enquiries@louisfiresafety.com. We will respond to reasonable requests in line with applicable UAE law.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Email: enquiries@louisfiresafety.com
- Phone: +971 50 460 8700
- Abu Dhabi Business Hub, WH 7, Show Room 5, Musaffah – ICAD 1, Abu Dhabi, United Arab Emirates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.
Enquiry
Need a Civil Defence–approved fire safety partner?
From design and supply to installation, testing and annual maintenance — talk to our Abu Dhabi team for a fast, no-obligation quote.